Refund Policy

Last updated: October 1, 2025

Cancellation and Refunds
You (as a customer) may cancel an order or booking without penalty, provided the service/product has not yet been delivered or initiated. If you have been charged incorrectly or your order qualifies for a refund under our policy, please contact Lei.net at support@lei.net.

Refund requests will be processed within 7-10 working days from the date of approval. Refunds will be issued using the same payment method that was used for the original transaction.

Billing (India)
All charges incurred through Lei.net will be billed under the name Bunch AI Solutions Private Limited – Lei.net, India. We ensure a transparent billing process and provide detailed invoices for every transaction. Please ensure your billing information is accurate and up to date to avoid delays or service interruptions.

For any billing-related queries, payment issues, or refund inquiries, contact our support team at support@lei.net.