Privacy policy

The responsible party for data processing on this website is:

F.I.D. GmbH
represented by Raphael Mahir
Gabelsbergerstrasse 52
80333 Munich

The responsible body decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Some data processing operations are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority regarding data protection issues is the state data protection commissioner of the federal state in which our company’s registered office is located. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done insofar as it is technically feasible.

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.

In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
There is no merging of this data with other data sources. The basis for data processing is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Personal data is only transmitted to third parties if it is necessary for the processing of the contract. Third parties can be, for example, payment service providers or logistics companies. Further transmission of data does not take place or only if you have expressly consented to this.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data transmitted via the contact form, including your contact details, are stored in order to be able to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke your consent at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to store it or there is no longer any need to store the data. Mandatory legal provisions – in particular retention periods – remain unaffected.

Our website uses cookies. These are small text files that your web browser stores on your terminal device. Cookies help us to make our offer more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are deleted by themselves after the end of your browser session. In contrast, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when you close the program. Disabling cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), is based on Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this privacy policy.

Our website uses the web analytics service Matomo. Matomo is an open source solution.

Matomo uses “cookies.” These are small text files that your web browser stores on your terminal device and that enable an analysis of website usage. Information generated by means of cookies about the use of our website is stored on our server. Before storage, your IP address is anonymized.

Cookies from Matomo remain on your terminal device until you delete them.

The setting of Matomo cookies is based on Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and, if necessary, advertising.

There is no disclosure of the information stored in the Matomo cookie about the use of this website. The setting of cookies by your web browser can be prevented. However, some functions of our website could be restricted as a result.

You can deactivate the storage and use of your data here. Your browser sets an opt-out cookie, which prevents the storage of Matomo usage data. If you delete your cookies, the Matomo opt-out cookie will also be removed. When you visit our website again, the opt-out cookie to prevent the storage and use of your data must be set again.

This website uses the service “Google Analytics”, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.

You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all features of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

Here you can find more information about the use of data by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

Our website enables payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

When you pay with PayPal, the payment data you enter is transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation.

Our website enables payment via Klarna. The provider of the payment service is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When paying with Klarna (Klarna checkout solution), Klarna collects various personal data from you. For details, please see Klarna’s privacy policy at: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the Klarna checkout solution. This optimization constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. Cookies are small text files that your web browser stores on your terminal device. Cookies from Klarna remain on your end device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transfer of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation.

Our website enables payment via “Sofortüberweisung.” The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.

When paying by “Sofortüberweisung”, your PIN and TAN are transmitted to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance and makes the transfer. This is followed by an immediate transaction confirmation. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also checked automatically after logging in.

In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes first and last name, address, telephone number(s), email address, IP address and, if necessary, other data required for payment processing. There is a need for this data transmission to establish your identity beyond doubt and to prevent fraud attempts.

The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of a revocation. Details on payment with Sofortüberweisung can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/

Our website uses functions of the Twitter service. The provider is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When using Twitter and the “Re-Tweet” function, websites you visit are linked to your Twitter account and published in your Twitter feed. In the process, data is transmitted to Twitter. We have no knowledge of the content of the transmitted data or the use of this data by Twitter. Details can be found in Twitter’s privacy policy: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

If you become a customer of ours, the following applies: After termination of the contractual relationship, we will store the data relevant to this contractual relationship for the duration of statutory retention obligations and delete them after their expiry. Exceptions are the personal data provided by you, which we store in a database and use for the purpose of making possible further orders by you with us, until you or we are no longer interested in a further business relationship. You will inform us if you are no longer interested in a further business relationship with us.